Privacy Policy

Our vision on privacy - SOUS
Protecting the personal data we process is of great importance to us. We process personal data of our customers, potential customers with whom we have made or wish to contact, recipients of any newsletters and of all other persons who contact us. When processing personal data in the Netherlands, we are bound by the General Data Protection Regulation ('GDPR') as of May 25, 2018. In these privacy regulations we explain how we protect your privacy and how we handle your personal data. Do you have any questions about these privacy regulations? Then you can read in these privacy regulations how you can contact us about this.

Who processes your personal data?

These privacy regulations concern the processing of personal data by SOUS as controller. Our company is located in You can reach us by telephone during office hours on 020 220 0160 or by e-mail at hello@eatsous.com.

Which personal data do we process?
Personal data is data that says something about you or data that can be associated with you. Everything that can be done with your personal data, for example collecting, storing, using, passing on or deleting your data, is called 'processing' of personal data. We process personal data that you have provided to us, for example by creating an account on our website or by placing an order. These are contact details and other personal data. For example, your name, address, zip code, place of residence, telephone number, e-mail address, company name, date of birth and other information that is necessary for the provision of our services. This may also be personal data that we obtain from other sources, such as personal data from the Trade Register of the Chamber of Commerce, the Land Registry and personal data that are available on public (business) websites. We may also receive personal data from other parties.

For what purposes and on what grounds do we process your personal data?
In order to carry out our work properly, we need and process your personal data. We process your personal data if this is necessary for the execution of the agreement in which you have instructed us or when creating an account on our website. In addition, your contact details will be placed in our customer system and - if you have given us permission - they can be used to send newsletters, for example. Depending on the nature of your case, personal data other than your contact details may also be necessary. We may also process your personal data if we have a legitimate interest and do not disproportionately infringe on your privacy.

 

What types of cookies do we use?
SOUS only uses functional and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. The functional cookies we use are necessary for the technical operation of our website and your own ease of use. The cookies ensure that the website works properly and, for example, remember your preferences.

We also use analytical cookies from Google Analytics. We use these cookies to analyze the behavior of visitors to our website. This way we can analyze the website. All information we collect via Google Analytics is anonymized and cannot be traced back to you. For more information about what exactly Google does with the collected data, please refer to Google's privacy statement. This statement may change regularly.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all previously stored information via the settings of your browser.

How do we handle your personal data?
We have taken measures to secure your personal data and to prevent misuse. For example, we ensure that the system in which we store your personal data is secured.

How long do we keep your personal data?
Who carefully ensures that all your data is carefully stored and protected. We have a retention policy that sets out how long we keep personal data. We do not store your data for longer than is necessary for the purpose for which it was processed. We adhere to the legal retention periods. We keep customer files containing personal data for a maximum of 10 years after the assignment has ended, unless there are reasons to keep this file for longer.

Do I share your personal data with third parties?
In principle, we do not share your personal data with third parties. However, sometimes it may be necessary to share your personal data with third parties. For example, it may be necessary to share your personal data with judicial authorities or with an opposing party. In addition, it may be necessary to share your personal data to conclude an agreement or notarial deed. Data can also be shared with contractors engaged by us, such as a bailiff. Furthermore, there may be legal obligations under which we must pass on your personal data to third parties. If a court decision obliges us to provide personal data to third parties, we will have to comply with this. Your personal data will not be shared with third parties for commercial purposes.

View or change your personal data?
Would you like to know what personal data we have recorded about you? You can request an overview from SOUS of the personal data that has been or is being processed about you. If you believe that your personal data has been processed incorrectly or incompletely or if you do not believe it is necessary for certain personal data to be processed, you can submit a request for change, addition or deletion to SOUS. You also have the right to object to the processing of your personal data and you have the right to data portability. In addition, you have the right to withdraw permission granted for the processing of your personal data. This is, for example, the case when receiving our newsletter.

If you send us such a request, we will provide you with information about the actions we have taken as soon as possible, but in any case within 4 weeks of receiving your request. For questions or complaints about the processing of personal data by SOUS, please send an email to hello@eatsous.com or send your written requests to:

SOUS
Chamber of Commerce (Business Registration Number): 85080276
VAT (VAT Number): NL863501175B01
Fred Roeskestraat 115
1076EE Amsterdam

Complaints supervisor
The Dutch Data Protection Authority checks whether companies comply with the General Data Protection Regulation. If you believe that we do not comply with applicable privacy legislation, you can contact us. We are happy to help you find a solution. If this fails, you have the right to file a complaint with the Dutch Data Protection Authority.

About this privacy policy
Regulations in the field of privacy law change regularly. Our privacy policy is never completely finished. We keep our policy up to date. SOUS may therefore change these privacy regulations from time to time. If these changes are also important to you, we will draw your attention to them or announce the changes to you in a prominent manner. You can always find the most current version of our privacy regulations on my website. These privacy regulations were last amended on 31-01-2023.