Privacy Policy

Our view on privacy - sous
Protecting the personal data we process is of great importance to us. We process personal data from our customers, potential customers with whom we have established or wish to establish contact, recipients of any newsletters, and all other persons who contact us. When processing personal data in the Netherlands, we are bound by the General Data Protection Regulation (GDPR) as of May 25, 2018. In this privacy policy, we explain how we protect your privacy and how we handle your personal data. If you have any questions about this privacy policy, please read this privacy policy to find out how you can contact us.

Who processes your personal data?
These privacy regulations concern the processing of personal data by sous as the controller. Our company is based in Amsterdam. You can contact us by email at hello@eatsous.com.

What personal data do we process?
Personal data is data that says something about you or data that can be linked to you. Everything that can be done with your personal data, such as collecting, storing, using, passing on, or deleting your data, is referred to as "processing" personal data. We process personal data that you have provided to us yourself, for example by creating an account on our website or by placing an order. This includes contact details and other personal data. For example, your name, address, postal code, place of residence, telephone number, email address, company name, date of birth, and other information that is necessary for the provision of our services. This may also include personal data that we obtain from other sources, such as personal data from the Trade Register of the Chamber of Commerce, the Land Registry, and personal data available on public (business) websites. We may also receive personal data about you from other parties.

For what purposes and on what grounds do we process your personal data?
In order to perform our work properly, we need your personal data and must also process it. We process your personal data if this is necessary for the performance of the agreement you have entered into with us or when creating an account on our website. In addition, your contact details are entered into our customer system and, if you have given us permission to do so, may be used to send you newsletters, for example. Depending on the nature of your case, personal data other than your contact details may also be necessary. We may also process your personal data if we have a legitimate interest and do not disproportionately infringe on your privacy.

What types of cookies do we use?
sous only uses functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The functional cookies we use are necessary for the technical operation of our website and your ease of use. The cookies ensure that the website works properly and remember your preferences, for example.

We also use analytical cookies from Google Analytics. We use these cookies to analyze the behavior of visitors to our website. This allows us to analyze the website. All information we collect via Google Analytics is anonymized and cannot be traced back to you. traceable. For more information about what Google does with the collected data, please refer to Google's privacy statement. This statement is subject to change on a regular basis.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all previously stored information via your browser settings.

How do we handle your personal data?
We have taken measures to protect your personal data and prevent misuse. For example, we ensure that the system in which we store your personal data is secure.

How long do we retain your personal data?
We take great care to ensure that all your data is carefully stored and protected. We have a retention policy that specifies how long we store personal data. We do not store your data for longer than is necessary for the purpose for which it was processed. We comply with the statutory retention periods. We retain customer files containing personal data for up to 10 years after the assignment has ended, unless there are reasons to retain the file for longer.

Do I share your personal data with third parties?
In principle, we do not share your personal data with third parties. However, it may sometimes be necessary to share your personal data with third parties. For example, it may be necessary to share your personal data with judicial authorities or with an opposing party. In addition, it may be necessary to share your personal data in order to conclude an agreement or notarial deed. Data may also be shared with contractors engaged by us, such as a bailiff. Furthermore, there may be legal obligations on the basis of which we must pass on your personal data to third parties. If a court ruling obliges us to provide personal data to third parties, we will have to comply. Your personal data will not be shared with third parties for commercial purposes.

Want to view or change your personal data?
Would you like to know what personal data we have recorded about you? You can request an overview of the personal data that is or will be processed about you from sous. If you believe that your personal data has been processed incorrectly or incompletely, or if you do not believe that certain personal data needs to be processed, you can submit a request to sous to change, supplement, or delete it. You also have the right to object to the processing of your personal data and the right to data portability. In addition, you have the right to withdraw your consent to the processing of your personal data. This is the case, for example, when you receive our newsletter.

If you send us such a request, we will provide you with information about the actions we have taken as soon as possible, but in any case within 4 weeks of receiving your request. For questions or complaints about the processing of personal data by sous, please send an email to hello@eatsous.com or send your written requests to:

sous
KVK (Business Registration Number): 85080276
VAT Number: NL863501175B01
Elandsstraat 169, 1016SJ Amsterdam

Complaints regulator
The Dutch Data Protection Authority monitors whether companies comply with the General Data Protection Regulation. If you believe that we are not complying with the applicable privacy legislation, please contact us. We will be happy to help you. in finding a solution. If this is not possible, you have the right to submit a complaint to the Dutch Data Protection Authority.

About this privacy policy
Privacy law regulations change regularly. Our privacy policy is never completely finished. We keep our policy up to date. Sous may therefore amend this privacy policy from time to time. If these changes are also relevant to you, we will notify you or make the changes known to you in a conspicuous manner. The most current version of our privacy policy can always be found on my website. This privacy policy was last amended on August 1, 2024.